Common questions

Each plaza lookup, corridor query, or location search counts as one call. Batch endpoints bill per record returned.

Yes — upgrades take effect immediately; we prorate the difference on your next invoice.

Growth and Enterprise plans are available annually with a 15% discount. Contact us for a quote.

The Developer free tier supports up to 1,000 API calls per month in our sandbox environment. Production usage requires a Growth or Enterprise plan.

Toll rates across our network are refreshed every 15 minutes from live authority feeds. Major corridors like the NJ Turnpike and PA Turnpike update on sub-minute schedules.

We source data directly from 50+ toll authorities across all 48 contiguous states, including E-ZPass affiliates, TxDOT, SunPass, and managed-lane operators.

Most authorities price by vehicle classification — typically 2 through 6 axles. A 5-axle semi will pay a different rate than a 2-axle pickup even on the same plaza, sometimes 3–5× more.

In the API payload, pass your transponder network (e.g. E-ZPass, SunPass) in the transponder field. Discounted transponder rates are applied automatically where the authority supports them.

Historical rate snapshots are available on Growth and Enterprise plans via our /history endpoint. Data goes back 24 months with daily granularity.

Yes. DrayToll prices tolls for commercial vehicle classes 2 through 6, including 5-axle semis used in drayage and long-haul freight.

Yes. The free toll calculator on draytoll.com lets fleets and dispatch teams estimate route tolls before signing up for API access.

Visit our Support page to open a ticket, or email support@draytoll.com. Enterprise customers receive dedicated onboarding assistance.